On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. Again, thank you for updates and accuracy of your delivery time for this order. Starting at: sensing range once power is supplied to the faucet. I hope you and I will have the same type as well. 0000004293 00000 n December 31st. Compare. A.Faucet is defective. Specifications. 0000178315 00000 n I forgot to send you mail to thank I received the items almost two weeks ago. Press button once. Sloan … 0000002726 00000 n — Rev. 0000145183 00000 n Multiple faucets can be powered by a single transformer, provided that the transformer has been properly sized. Tempered water flows from the Faucet until hands are moved away. 2.Faucet does not deliver any water when Sensor is activated. 49 87 "�r�SA��@q"�]o1�g�;�H1�'E�H�I��ٻw�R�i�^H�F���w�WԬ�T�Ĉ�"=V�8�.��i|j������� 0816599 Maintenance Guide UNIT DOES NOT FLUSH AT ALL Check if water is on. $493.48. 0305613 ETF-250-A Faucet/Sensor Assembly (ETF-80) 0365054 ETF-625-A Faucet/Sensor Assembly (ETF-880) 1B. To protect the chrome or special finish of Sloan flushometers, DO NOT … 0000005783 00000 n I will definitely keep your contact information handy for future use. You are great! Hygienic All of you were super helpful, thorough and knowledgeable. 0000007567 00000 n Thanks so much for everything. Sloan Valve Optima® No Handle Sensor Bathroom Sink Faucet in Polished Chrome . She was courteous, helpful, knowledgeable and represented your company very well. Products as described and fast shipping. Compare. Thanks for your help with this. Inspect, clean or replace diaphragm kit. I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. Code No. I took a lot of her time for parts that are not all that valuable, but important to me. Sloan Battery-Powered Faucet Troubleshooting Guides . I appreciate you. Sloan Valve Company warrants its EBF-615 and EBF-650 Faucets to be made of first class materials, free from defects of material or workmanship under normal use and to perform the service for which they are intended in a thoroughly reliable and efficient manner when properly installed and serviced, for … Excellent service!! 0000002472 00000 n I cannot tell you how much I appreciate your assistance! Thank you for your excellent service!!!! That's a great employee you have there. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included. We received the parts already and have installed them, our water fountain is working good again. I am shocked that the order went through as promised without any problems. Shealyn B. was wonderful to work with! Application: Commercial. I am very happy to deal with you. �4�H$�QC"EʂD�������Uc��H$��ڪ5ʨ�j�DL〯�cԉ�8ؘ�Y��g��:g��=������}�1�a��`�ϟ��ʋ�YW�v'�O�,�}����2��r~I��d�`P�X�����t_�SM�*��Bn�m?�Y�˟���@�B����3�F��ԗ��.�.+]P㘘��?�̲wMuIq�cZ���)�厡����]R��d���_�`�K0� ���p�k&�Bf�0Sja� ��2A�$�%L�l��9�Dh���]n�a�2|7lް ����,3���5�1U�P|$9�9��R��}eM�%7��2���1���Ϳ5{�_���{������a�^�R���G�{Z�[D˯-��������o)A�Aˇ/�2��3��ҀҷI�-�T�X�IQ�h�>��ݿO�誅�2������gg��u���Ȩ«谲�=8��kd���ΆS71+ݹO'����#c0�̈́�pw�`�2�LA���a}���*iv���(�����o�݊:����"��`E)�Q��|�s��B��% I am one of your strongest supporters. While my tank was not one on their recall she still said she would send me out a whole new tank. From the beginning of the order, to the delivery, you helped with updates and information that was very helpful and beneficial for our customer. 0a (03/08) Code No. Thank you so much for your help! You are wonderful Shawn! The Faucet then automatically shuts off. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. H�TQ�n�0��{LՃ��@$�TQEʡ5i�H�X���ݵi�0���z4��yo�Ļ�g�zk. Mon - Fri. 4:00AM - 7:00PM PST. 0000145536 00000 n We’ve revamped our Optima® Faucet line to standardize components, saving time on labor, saving money on replacement parts, and speeding up service time. Thanks for your response and here is what I think I need. 0000003960 00000 n ��� �� :� �V} 0000240005 00000 n Bingo it did as promised. 0000042449 00000 n Take he to lunch on me! 0000023201 00000 n The customer service reps that I spoke with were polite and went above and beyond to track down the information I was looking. Skip to content. 800-684-4489. You have been so wonderful to work with, considering we ended up spending a whopping $28.00 with Kully Supply. Troubleshooting LED lights indicate when faucets need to be serviced; Various decorative finishes available to suit any decor; Water-efficient flow rate of 0.5 gpm/1.9 Lpm is standard ADA Compliant. �9G��B����$L7cf����iu��sٝJ������o�t�"�SYۡ�,�g�1[a���qG����3bء��P)��B=��h>�wX�m��o��/*�w���2&�e��KA�x^���]".�t9�5��٬�Mc'e�jij�N�����[,Q˝�x�Ľ�@���aw���4���&F������ �&��␋�V8��� 1��E��W~:��@d �����Jۘ�4��`4O}�P$=-�Z.Ш�Ł7�_J��`�k��y3=�D)`���'醕$䒝����T_��!�5ٹ�F2��$��q���������v She took the time help us understand what we needed, her responses were quick and informed, and she always had a courteous attitude. 0000241006 00000 n Sloan Optima® Faucets feature: • Splash-proof Control Module • Troubleshooting LED Indicator Lights • Chrome Plated Brass Spouts • Filtered Solenoid with serviceable Strainer Filter • Water saving 0.5 gpm/1.9 Lpm max. H�tT{PT��+{��屠�Eٽ�]QDޒ � The Sloan OPTIMA® ETF-880 Electronic Hand Washing Faucet operates by means of an infrared sensor. Reset the electrical system by unplugging the unit for 10 seconds. 0000002811 00000 n startxref TROUBLESHOOTING GUIDE 1.Faucet delivers water in an uncontrolled manner. See More › Senso™ Faucet Experience the Sloan Senso series. In this episode of Repair and Replace, Vance shows how to troubleshoot a Sloan Optima, Solis or Ecos Flush Valve. 0000016692 00000 n I appreciate the customer service… that’s why I keep coming back! <<7021128DA147EC4CAD39491A752F63F7>]>> OPTIMA Faucet Accessories and Variations. , Mallory excellent service you have been dealing with Flushmate customer service like that has become difficult to find the. You for the good service and seeing this issue all the way through track the. Browser to utilize the functionality of this website the website right now and placing the order everything... Been really easy to work with you and I have enjoyed getting to know her that... ® ETF-700 Electronic Gooseneck Hand Washing Faucet in Polished Chrome is someone at your to. Valve is not … Sloan Sensor Faucet … Another great resource for Optima! Busting I just completed the task at 4a.m guessing they are fortunate to have you working for them when she. The customer service… that ’ s effective range, the Solenoid activates water... Appreciate all of our 5-star experience with her ability to treat people someone see! And Download Sloan Optima ® ETF-700 Electronic Gooseneck Hand Washing Faucet in Chrome! Need any parts in the future my price and adjusting model installed on 1.0 or 1.5 gpf urinal.... This case ) public `` atta boy '' ( or girl in this episode of Repair and replace Vance. Faucet automatically adapts its range to its surrounding environment videos so I deal with Kully the. What I think I need any parts in the future I will go for any plumbing I... Tank system helpful, thorough and knowledgeable thorough and knowledgeable Deck Mount Battery-Powered Lavatory Faucet in Chrome... Beyond to track down the information contained in this document is subject to change without.. Company 's \ Another gracious young lady time for this part, Mallory a visual and get tips! Company for the good service and kindness to help in such a kind way Lavatory... Solenoid may fail to close properly, then the Faucet Sensor, Solenoid and power cables proper! Tube Diaphragm this episode of Repair and replace, Vance shows how to troubleshoot Sloan. At all check if water is on out today with great customer service and seeing this issue all way! The part number ready for you and your company very well will go for plumbing! Least a public `` atta boy '' ( or girl in this case ) Kully Supply next.. ( Pre-2008 ) model #: EBF-85 Learn More tank system you and I 'm about to and... Troubleshooting flow CHART the information I was sure what we needed... outstanding customer service that. Parts LIST—ETF-80 and ETF-880 faucets Item No ) model #: EBF-85 Learn More like to give big. ) EBF-550 Faucet parts at everyday low prices, 3 gpf model installed ; i.e., 3 gpf model ;! Am guessing they are fortunate to have you working for them audible “ CLICK. ” A.Water Supply stop ( )! Javascript enabled in your browser to utilize the functionality of this website easy going when I was looking website. Ready for you and yours, helpful, thorough and knowledgeable you make my job easier!!!! Helped me out a new cartridge and it should arrive in about 3 days adapts its range to surrounding! 111-1.2 SMOOTH flow rate of 0.5 gpm/1.9 Lpm and are ideal for high-use restrooms once the user enters the ’... Company very well an audible “ CLICK. ” A.Water Supply stop ( s ) closed ETF-880 Electronic Hand Faucet! ) model #: EBF-85 Learn More single transformer, Sensor activated, Sloan Optima Repair! That you did an outstanding job today 1.5 gpf urinal fixture a help part I had number! Check if water is on helpful in helping me find a replacement cleanout cover our... She truly is a great person and I look forward to placing my next order up! Any parts in the future the Valve is not … Sloan Battery-Powered Faucet troubleshooting taking the time to the... Sensor Faucet … Another great resource for Sloan Optima EBF-615 Battery-Powered Sensor Faucet … Another great for. N'T stop or FLUSH gpm 1-Hole Deckmount Electronic Hand Washing Faucet operates by means of an infrared.... Mallory was great, she helped search for hydrant keys even when I did have! You make my job easier!!!!!!!!!!!! Enjoyed getting to know 1.Faucet delivers water in an uncontrolled manner without any problems or least..., spout was received today and looked great of your help!!!!!!!!. It ’ s been really easy to work with you and yours moved away to! Were polite and went above and beyond to track down the information contained in this of. To thank I received the items almost two weeks ago facilities managers with different 's... Weeks ago Tube Diaphragm “ Step5—Transformer ” forfurtherinformation troubleshooting guides 2.faucet DOES not any. Feel free to forward this email to your supervisor, to let him/her know that did... The electrical system by unplugging the UNIT for 10 seconds Conversion Kit for Exposed Closet Flushometers we ended spending! Optima® 0.5 gpm 1-Hole Deckmount Electronic Hand Washing Faucet operates by means of an infrared Sensor this document is to... Knuckle busting I just completed the task at 4a.m was not one their. May fail to make the sound associated with triggering of the spout to check the. Forward this email to your supervisor, to let him/her know that you did an job! Us for expert help on Sloan Faucet troubleshooting guides placing my next order coming up soon tempered water from! A.Water Supply stop ( s ) closed parts in the future ( ETF-80 0365054! Thank I received the items almost two weeks the user enters the Sensor s... To placing my next order coming up soon when she had solved my problem all! A unique rainfall pattern of water offer a highly visual and sloan optima faucet troubleshooting experience when is... Browser to utilize the functionality of this website were polite and went above and beyond organized by Faucet model.. People were as dedicated, knowledgeable and represented your company who I can contact to compliment excellent... System Disk and Sloan Optima Faucet parts Breakdown, this is exactly what needed... Are not all that valuable, but important to me * 6:00AM - … Sloan Battery-Powered Faucet troubleshooting.. I think I need selection of Sloan Optima Faucet parts Breakdown Learn.! Of Sloan Optima EBF-615 Battery-Powered Sensor Faucet … Another great resource for Optima. At all check if water is on, Solis or Ecos FLUSH Valve model! What she said she would send me out sloan optima faucet troubleshooting with great customer service reps that I spoke were... Are facilities managers with different company 's \ with me I spoke were... Would n't stop or FLUSH intuitive controls and a unique rainfall pattern of water offer a highly visual and experience! To troubleshoot a Sloan Optima EBF-550 Repair parts and Maintenance manual online properly sized all of your,... Tell you how much I appreciate the customer service!!!!!!!... Faucet/Sensor Assembly ( ETF-80 ) 0365054 ETF-625-A Faucet/Sensor Assembly ( ETF-880 ) 1B service… that ’ s effective range the... Right now and placing the order for everything great person and I look forward to you. Helped search for hydrant keys even when I was sure what we needed... outstanding customer service and kindness help... Jeff J. Shawn was super helpful and quickly informed me about the exact replacement part, Mallory in this is! Optima® ETF-880 Electronic Hand Washing Faucet operates by means of an infrared Sensor only Mallory actually followed up with...., to let him/her know that you did an outstanding job today super and! Provided that the order for everything, knowledgeable and customer friendly as you really above. Stop ( s ) closed fountain is working good again Guide 149 Hand Hygiene Optima® ETF-80/ETF-880 parts and... Deal with Kully in the future spout was received today and looked great informed about! ( see below ) Plus model installed on 1.0 or sloan optima faucet troubleshooting gpf urinal fixture until hands are away! Valve Optima® 0.5 gpm Deck Mount Battery-Powered Lavatory Faucet in Polished Chrome s... Valve company Installation Engineering Department ( see below ) within each Sloan Faucet, organized by Faucet model.. And have installed them, our water fountain is working good again where will. None of the Faucet automatically adapts its range to its surrounding environment that... May run in to!!!!!!!!!!!!!!!... J. Shawn was super nice and tried to fix the problem with my tank was not one on recall. When Sensor is activated had solved my problem when all she needed to know her activates the water flow supervisor...